<p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">When it came to supporting students through individual programming, Medicine Hat Public School Division (MHPSD) had been on the hunt for the right tool for a while. Working with neighbouring school divisions, they partnered on what they hoped would be the solution, only to find that they had only moved to another expensive and rigid tool.</span></p><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">And when students shifted to learning from home during COVID, it revealed a truly structural problem: the systems used to plan for and support students with complex needs were too rigid, too locked in, and too difficult to adapt to new contexts.</span></p><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">Teachers were trying to assess and support students with Individual Program Plans (IPPs) while those students were no longer in their classrooms. Families were being asked to collect evidence of progress in homes that looked nothing like classrooms. Student support teams were trying to coordinate across email, paper, and legacy systems that had never been designed for this level of flexibility.</span></p><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">The division needed more than a new form. It needed a new way of thinking about forms.</span></p><p class="editor-paragraph" dir="ltr"><b><strong class="editor-text-bold" style="white-space: pre-wrap;">This is the story of how MHPSD moved from rigid templates and workarounds to a flexible, co-designed digital platform using </strong></b><a href="https://www.imagineeverything.com/education-forms" rel="noreferrer" class="editor-link"><b><strong class="editor-text-bold" style="white-space: pre-wrap;">Education Forms</strong></b></a><b><strong class="editor-text-bold" style="white-space: pre-wrap;"> by Imagine Everything—and how that shift helped turn compliance documents into living tools for teaching and learning.</strong></b></p><h3 class="editor-heading-h3" dir="ltr"><b><strong class="editor-text-bold" style="white-space: pre-wrap;">The Need for Change: COVID Exposes a System That Can’t Flex</strong></b></h3><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">Prior to </span><a href="https://www.imagineeverything.com/education-forms" rel="noreferrer" class="editor-link"><span style="white-space: pre-wrap;">Education Forms,</span></a><span style="white-space: pre-wrap;"> MHPSD used another IPP system that began as a shared template across multiple school divisions that, over time, evolved into a patchwork of expensive customizations.</span></p><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">Every improvement cost real money, and still the fit wasn’t quite right. “We were constantly trying to figure out how to work around format limitations,” said Joanne Stockman, Director of Learner Supports and Services.</span></p><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">Then COVID hit. When learning moved into homes, MHPSD staff were forced to ask a new set of questions:</span></p><ul class="editor-list-ul"><li value="1" class="editor-listitem"><span style="white-space: pre-wrap;">How do we set meaningful goals for students with complex needs when the learning environment has changed overnight?</span></li><li value="2" class="editor-listitem"><span style="white-space: pre-wrap;">How do we collect evidence of progress when learning is happening at a kitchen table instead of in a classroom?</span></li><li value="3" class="editor-listitem"><span style="white-space: pre-wrap;">How do we engage parents as active partners rather than passive recipients of documents?</span></li></ul><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">At the same time, the division began learning alongside educator and inclusion expert </span><a href="https://www.drshelleymoore.com/" target="_blank" rel="noreferrer" class="editor-link"><span style="white-space: pre-wrap;">Shelley Moore</span></a><span style="white-space: pre-wrap;">, and a powerful idea emerged: a “matrix” that would allow a single goal to look different across environments. At school, a goal might be expressed one way; at home, the same goal might look different, but still connect to the same underlying intention.</span></p><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">The first versions of this matrix lived in Google Docs—a clear indicator that MHPSD was pushing beyond what the old system could do. The matrix made it easier to:</span></p><ul class="editor-list-ul"><li value="1" class="editor-listitem"><span style="white-space: pre-wrap;">Think about goals across multiple settings</span></li><li value="2" class="editor-listitem"><span style="white-space: pre-wrap;">Bring the whole school team into student planning</span></li><li value="3" class="editor-listitem"><span style="white-space: pre-wrap;">Invite families to collect evidence in a meaningful way</span></li></ul><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">But while Google Docs was flexible, it wasn’t sustainable. They couldn’t handle workflows, signatures, or consistent data structures. Staff loved the new approach, but began to realize they needed something more robust.</span></p><h3 class="editor-heading-h3" dir="ltr"><b><strong class="editor-text-bold" style="white-space: pre-wrap;">From Workarounds to Design: A Grassroots Path to Education Forms</strong></b></h3><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">Rather than simply buying a new product and pushing it out to schools, MHPSD approached the problem differently. They formed a Classroom Support Teacher (CST) working group to answer a fundamental question:</span></p><blockquote class="editor-quote" dir="ltr"><i><em class="editor-text-italic" style="white-space: pre-wrap;">“What if we weren’t limited by our current system, what could an IPP actually look like?” </em></i><span style="white-space: pre-wrap;">- Joanne Stockman, Director of Learner Supports and Services</span></blockquote><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">This choice mattered. It signalled that the division wasn’t “doing something to schools”; instead, they were inviting schools and teachers into a process.</span></p><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">Meanwhile, the leadership team began exploring digital platforms that could turn this grassroots thinking into something durable. They needed:</span></p><ul class="editor-list-ul"><li value="1" class="editor-listitem"><span style="white-space: pre-wrap;">Flexibility to design their own templates</span></li><li value="2" class="editor-listitem"><span style="white-space: pre-wrap;">The ability to align IPP formats with emerging instructional practice</span></li><li value="3" class="editor-listitem"><span style="white-space: pre-wrap;">A platform capable of supporting workflows, signatures, and record-keeping</span></li><li value="4" class="editor-listitem"><span style="white-space: pre-wrap;">A partner willing to iterate alongside them</span></li></ul><p class="editor-paragraph" dir="ltr"><a href="https://www.imagineeverything.com/education-forms" rel="noreferrer" class="editor-link"><span style="white-space: pre-wrap;">Education Forms</span></a><span style="white-space: pre-wrap;"> and the team at Imagine Everything emerged as the right fit. Unlike the previous system, </span><a href="https://www.imagineeverything.com/education-forms" rel="noreferrer" class="editor-link"><span style="white-space: pre-wrap;">Education Forms </span></a><span style="white-space: pre-wrap;">wouldn’t force MHPSD into a single standardized template used across divisions. Instead, it offered a flexible framework in which the division could build and continue to evolve its own version of IPPs, benchmarks, consents, and more.</span></p><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">At the same time, other school divisions were having similar conversations about restructuring their approach to individual student planning. Working alongside Imagine Everything, Calgary Catholic, Medicine Hat Public, Grasslands, Horizon and Prairie Rose School Divisions embarked on a journey to build a platform that worked.</span></p><blockquote class="editor-quote" dir="ltr"><span style="white-space: pre-wrap;">“One of the strengths of Education Forms was that each division could create its own templates. And when people saw what we built, they could say, ‘That’s what we asked for.’” - Joanne Stockman, Director of Learner Supports and Services</span></blockquote><h3 class="editor-heading-h3" dir="ltr"><b><strong class="editor-text-bold" style="white-space: pre-wrap;">Implementation: Bumpy for the Builders, Smooth for the Classroom</strong></b></h3><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">No honest implementation story is perfectly smooth—and MHPSD’s wasn’t. But the “bumps” happened in a place that protected teachers: behind the scenes. And the hours invested by the Student Services team were well worth it and would pay off in spades, extending well beyond IPPs. </span></p><blockquote class="editor-quote" dir="ltr"><span style="white-space: pre-wrap;">“We made mistakes in how we built some of our first forms and had to backtrack later. You don’t always realize the consequences until you’ve lived with them for a year." - Tylene Neary, Inclusive Education Coach</span></blockquote><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">While changes can be made and incorporated on the fly within </span><a href="https://www.imagineeverything.com/education-forms" rel="noreferrer" class="editor-link"><span style="white-space: pre-wrap;">Education Forms</span></a><span style="white-space: pre-wrap;">, MHPSD took a conservative approach to avoid making radical mid-year changes that would break data continuity. Iteration and customization became an annual ritual, but without the costs typically associated with such changes. Every July, they would review notes, tweak templates, and refine workflows.</span></p><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">For teachers, however, the transition was surprisingly smooth:</span></p><ul class="editor-list-ul"><li value="1" class="editor-listitem"><span style="white-space: pre-wrap;">They already knew the matrix concept </span></li><li value="2" class="editor-listitem"><span style="white-space: pre-wrap;">They had been asked for input throughout the design process.</span></li><li value="3" class="editor-listitem"><span style="white-space: pre-wrap;">They could see their feedback being implemented in real time.</span></li></ul><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">As a result, there was little to no pushback on usability. </span></p><blockquote class="editor-quote" dir="ltr"><span style="white-space: pre-wrap;">“There was no pushback from teachers on using the program. Instead of constant workarounds, they started saying, ‘Have we thought about this?’ because they knew we could actually change it.” - Joanne Stockman, Director of Learner Supports and Services</span></blockquote><p class="editor-paragraph" dir="ltr"><a href="https://www.imagineeverything.com/education-forms" rel="noreferrer" class="editor-link"><span style="white-space: pre-wrap;">Education Forms</span></a><span style="white-space: pre-wrap;"> also changed the nature of the partnership between the division and the vendor. Rather than simply submitting tickets and hoping for the best, staff sat with Imagine Everything’s developers in bi-weekly sprint-style meetings, explained their thinking, and co-designed new components.</span></p><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">The “card” model for building goals and evidence, for example, didn’t exist at the beginning. It emerged from this collaboration as a new tool within the platform—one that can now be used for problems beyond IPPs.</span></p><h3 class="editor-heading-h3" dir="ltr"><b><strong class="editor-text-bold" style="white-space: pre-wrap;">Impact: Efficiency, Quality, and a Single Source of Truth</strong></b></h3><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">After several years of building, iterating, and listening to feedback, the impact of </span><a href="https://www.imagineeverything.com/education-forms" rel="noreferrer" class="editor-link"><span style="white-space: pre-wrap;">Education Forms</span></a><span style="white-space: pre-wrap;"> at MHPSD is clear in three key areas.</span></p><h4 class="editor-heading-h4" dir="ltr"><span style="white-space: pre-wrap;">1. Real Efficiency Gains</span></h4><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">What once took hours now takes minutes.</span></p><ul class="editor-list-ul"><li value="1" class="editor-listitem"><span style="white-space: pre-wrap;">Staff can build new forms quickly using familiar components.</span></li><li value="2" class="editor-listitem"><span style="white-space: pre-wrap;">Forms can and are shared across partner school divisions.</span></li><li value="3" class="editor-listitem"><span style="white-space: pre-wrap;">Signatures that used to require paper, scanning, and chasing people down are now collected through streamlined digital workflows.</span></li><li value="4" class="editor-listitem"><span style="white-space: pre-wrap;">Year-end processes that once relied on manual document transfer from schools to PASI can now be triggered centrally.</span></li></ul><blockquote class="editor-quote" dir="ltr"><span style="white-space: pre-wrap;">“It’s beautiful. Press a button, and everything goes across for everybody. That’s a huge time saver for schools.” - Joanne Stockman, Director of Learner Supports and Services</span></blockquote><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">Even where challenges remain, such as ensuring every form flows properly into downstream systems, the amount of manual work has been dramatically reduced, as has the room for human error.</span></p><h4 class="editor-heading-h4" dir="ltr"><span style="white-space: pre-wrap;">2. Higher-Quality Planning Documents</span></h4><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">A template alone doesn’t magically improve practice, but the combination of new formats and focused learning has made a difference.</span></p><ul class="editor-list-ul"><li value="1" class="editor-listitem"><span style="white-space: pre-wrap;">Current performance levels are better articulated.</span></li><li value="2" class="editor-listitem"><span style="white-space: pre-wrap;">Success criteria are clearer and more aligned with growth.</span></li><li value="3" class="editor-listitem"><span style="white-space: pre-wrap;">Evidence collection is more intentional and visible.</span></li><li value="4" class="editor-listitem"><span style="white-space: pre-wrap;">Benchmark documentation has improved in both structure and substance.</span></li></ul><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">Tylene observed that ultimately, “A template is just a template, but this one helped accelerate better conversations. It gave us a reason and a structure to rethink goals, success criteria, and evidence.” Teachers now revisit and rewrite goals annually, adjusting strategies and success criteria based on actual student progress, rather than treating IPPs as static compliance documents.</span></p><h4 class="editor-heading-h4" dir="ltr"><span style="white-space: pre-wrap;">3. Consolidated, Accessible Information</span></h4><p class="editor-paragraph" dir="ltr"><a href="https://www.imagineeverything.com/education-forms" rel="noreferrer" class="editor-link"><span style="white-space: pre-wrap;">Education Forms</span></a><span style="white-space: pre-wrap;"> has also changed how and where information lives. MHPSD has steadily expanded its use of the platform to the point that staff jokingly say, “We can build a form for that” when faced with any workflow challenge. Many of those forms don’t even feed other systems; they exist to ensure critical information is stored in a single, consistent place.</span></p><ul class="editor-list-ul"><li value="1" class="editor-listitem"><span style="white-space: pre-wrap;">Teachers have a single location to go for forms, uploads, and planning documents.</span></li><li value="2" class="editor-listitem"><span style="white-space: pre-wrap;">Leaders conducting file reviews can clearly and quickly see historical information.</span></li><li value="3" class="editor-listitem"><span style="white-space: pre-wrap;">In many practical situations, Education Forms has become a better source of truth than the digital student record.</span></li></ul><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">Joanne shared that she “rarely goes to the student record anymore. Ed Forms tends to be a better source of information.”</span></p><h3 class="editor-heading-h3" dir="ltr"><b><strong class="editor-text-bold" style="white-space: pre-wrap;">What Makes Implementation Work: Lessons for Other Divisions</strong></b></h3><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">From MHPSD’s perspective, several factors were critical to success:</span></p><p class="editor-paragraph" dir="ltr"><b><strong class="editor-text-bold" style="white-space: pre-wrap;">Staff Voice and Ownership:</strong></b><span style="white-space: pre-wrap;"> Teachers and CSTs helped design the system they’re now using. That ownership means they’re more likely to defend and improve it rather than resist it.</span></p><p class="editor-paragraph" dir="ltr"><b><strong class="editor-text-bold" style="white-space: pre-wrap;">On-the-Ground Educational Expertise:</strong></b><span style="white-space: pre-wrap;"> Having people who deeply understood classroom realities and student support workflows involved from day one ensured that forms reflected real work, not just theoretical models.</span></p><p class="editor-paragraph" dir="ltr"><b><strong class="editor-text-bold" style="white-space: pre-wrap;">A Culture of Reporting and Responding:</strong></b><span style="white-space: pre-wrap;"> Staff were encouraged to report issues and ideas. Imagine Everything responded quickly, reinforcing trust and the sense that the system could evolve with their needs.</span></p><h3 class="editor-heading-h3" dir="ltr"><b><strong class="editor-text-bold" style="white-space: pre-wrap;">Looking Ahead: Next-Level Opportunities</strong></b></h3><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">Even as the system has matured, MHPSD sees a clear next chapter for </span><a href="https://www.imagineeverything.com/education-forms" rel="noreferrer" class="editor-link"><span style="white-space: pre-wrap;">Education Forms</span></a><span style="white-space: pre-wrap;">.</span></p><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">Priorities they’re excited about include:</span></p><ul class="editor-list-ul"><li value="1" class="editor-listitem"><span style="white-space: pre-wrap;">Conditional/adjustable workflows - So multi-provider services (e.g., OT, SLP, PT) don’t need to be forced into a single linear path.</span></li><li value="2" class="editor-listitem"><span style="white-space: pre-wrap;">Parent input directly into forms - Allowing parents to complete consents and provide information digitally, rather than relying on paper for key processes.</span></li><li value="3" class="editor-listitem"><span style="white-space: pre-wrap;">Better dashboards for teachers and CSTs - At-a-glance views of what’s complete, what’s pending, and which students need follow-up—without side-of-desk checklists.</span></li><li value="4" class="editor-listitem"><span style="white-space: pre-wrap;">CSV export and richer reporting - So divisions can quickly answer questions like how many students have a particular code and be able to cross-reference that with other crucial data. </span></li><li value="5" class="editor-listitem"><span style="white-space: pre-wrap;">Longer term: AI support and natural language queries - The dream? A simple search box where staff can simply say, </span><i><em class="editor-text-italic" style="white-space: pre-wrap;">“How many ELL students do I have, and how many are coded?”</em></i><span style="white-space: pre-wrap;"> and see a usable answer, all without needing advanced reporting skills.</span></li></ul><h3 class="editor-heading-h3" dir="ltr"><b><strong class="editor-text-bold" style="white-space: pre-wrap;">What If They’d Stayed With the Status Quo?</strong></b></h3><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">When asked where MHPSD would be if they hadn’t changed, the answer came quickly: They’d still be:</span></p><ul class="editor-list-ul"><li value="1" class="editor-listitem"><span style="white-space: pre-wrap;">Relying on Google Docs and scattered paper</span></li><li value="2" class="editor-listitem"><span style="white-space: pre-wrap;">Paying tens of thousands of dollars for rigid customizations</span></li><li value="3" class="editor-listitem"><span style="white-space: pre-wrap;">Squeezing innovative thinking into inflexible templates</span></li><li value="4" class="editor-listitem"><span style="white-space: pre-wrap;">Managing multiple sources of truth for student information</span></li></ul><blockquote class="editor-quote" dir="ltr"><span style="white-space: pre-wrap;">“We’d still be frustrated. We’d still be squishing big thinking into little boxes.” Instead, even with the occasional frustration, the feeling about Education Forms is clear. “Even when the software frustrates me sometimes, I would never want to give it up. The flexibility is worth everything.” - Tylene Neary, Inclusive Education Coach</span></blockquote><h3 class="editor-heading-h3" dir="ltr"><b><strong class="editor-text-bold" style="white-space: pre-wrap;">A Division That Reimagined What’s Possible</strong></b></h3><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">MHPSD’s journey with </span><a href="https://www.imagineeverything.com/education-forms" rel="noreferrer" class="editor-link"><span style="white-space: pre-wrap;">Education Forms </span></a><span style="white-space: pre-wrap;">is not a story of flipping a switch and turning on a new product. It’s the story of:</span></p><ul class="editor-list-ul"><li value="1" class="editor-listitem"><span style="white-space: pre-wrap;">Recognizing that existing tools were limiting both practice and vision</span></li><li value="2" class="editor-listitem"><span style="white-space: pre-wrap;">Taking the time to build grassroots understanding and design</span></li><li value="3" class="editor-listitem"><span style="white-space: pre-wrap;">Partnering with a vendor who could respond, iterate, and genuinely listen</span></li><li value="4" class="editor-listitem"><span style="white-space: pre-wrap;">Using technology not just to digitize paperwork, but to reshape conversations about students</span></li></ul><p class="editor-paragraph" dir="ltr"><a href="https://www.imagineeverything.com/education-forms" rel="noreferrer" class="editor-link"><span style="white-space: pre-wrap;">Education Forms</span></a><span style="white-space: pre-wrap;"> didn’t create MHPSD’s commitment to inclusion, collaboration, and meaningful planning, but it did give those commitments a better home.</span></p><p class="editor-paragraph" dir="ltr"><span style="white-space: pre-wrap;">And the story is still being written.</span></p><h3 class="editor-heading-h3" dir="ltr"><b><strong class="editor-text-bold" style="white-space: pre-wrap;">MHPSD By The Numbers</strong></b></h3><p class="editor-paragraph" dir="ltr"><i><em class="editor-text-italic" style="white-space: pre-wrap;">(As of December 8th, 2025 with a student count of ~6,700)</em></i></p><p class="editor-paragraph"><div monaco-code-embed=""><img src="/images/7cc84e2a-9c56-460d-b5dc-24187d247f46" alt="graphic"></div></p><p class="editor-paragraph" dir="ltr"><br></p>